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Connect with Your Customers on Their Platform - Be Social!

If you truly want to connect with your customer, you need to do it on their platform and that's social media. That's where your customers are - you need to be there too!

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Social Media Services

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The world is a-buzz with Social Media these days. Sometimes it can be a blessing and other times it can be a curse. Getting to know the best way to engage your leads and customers via social media is a fine art. Galvanize can help you navigate the world of social media by providing advice on which platforms to engage, compile you a strategy to follow and guide you through the implementation process.

Social Media Strategy

Do you know where your organisation is headed in the social media world? We’ve all used social media on a personal level, but social media for business is different. Do you know which social platforms that you should be using to improve your sales? Do you know when you should be using these platforms? Did you know that the language used differs across the various platforms?
Galvanize can assist you in devising a social media strategy that will drive your business forward.
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Social Media Advisory

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Do you know what your customers are saying about your organisation on social media? How do you use that information if you do? Most organisations will simply post replies using the native social platform, but is this the best method?
Galvanize can advise you on the products that can be best used to understand your customer from a social perspective. We can then advise on how to use this information to drive better service and increase your positive customer engagement, all the while, combining this with your CRM to provide you a complete view of your customer.
Social media is the way of the future and Galvanize can help take you there. Call us today for an initial discussion.

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Social Media Implementation

Ok, so you know where you’re going with social media. You’ve even worked out the products that you can use to help you make the most of social media; but how do you tie it all together? Where do you start with implementing the strategy, the products to support that strategy and the people to carry out that strategy?
Galvanize will guide you through the social media implementation maze and wrap our proven project management principles around the implementation to ensure its success.
Call us today to discuss your social media implementation.

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